Designed for B2C Service Business Owners
We help founders gain clarity, fix their sales, marketing, and conversions — and build a high-performing team that drives more revenue using tested frameworks, systems, and coaching — so Scaling becomes possible.
What Our Clients Experience after Implementing the Scaling Framework
Increase in Revenue & Profit
Fix what’s broken in your sales & marketing, optimize it, and create a clear conversion process that brings in more leads, more appointments, and more customers.
Founders Have Free Time
Free up the founder’s time by building a business that runs on systems, not constant firefighting.
Know Exactly What To Do
Spot what’s slowing you down, fix what’s broken, drop what’s not working, and know the next steps to grow.
Process is More Streamlined
With SOPs, simple systems, automation, and clear dashboards, your processes run smoothly and your team knows exactly what to do to grow the business.
High-Performing Teams
Know how to hire A-Players, avoid the bad apples with our AI-powered hiring system, and keep everyone motivated with a pay plan that rewards results.
Confidence to grow
No more relying on gut feelings. With clear data, you’ll know exactly what actions to take — and have the certainty to grow your business in the right direction.
This Scaling Program is Designed to Solve these Challenges in Sales, Marketing & Conversions
These are key challenges we’ve identified from working with clients and partners over the past 9 years.
Revenue Stagnant & Low Sales
Busy every day, but enquiries rarely turn into paying customers.
Spending on ads and marketing, but sales don’t grow and profits keep shrinking.
Stuck using old methods, so growth stalls and customers don’t come back.
Lack of Clarity & Strategy
Trying too many things at once, without a clear focus or direction.
Overwhelmed by too much information, but missing the right insights.
Decisions made on gut feeling, with blind spots blocking real growth.
Team & People Problems
Hiring the wrong people → weak results, wasted salary, and endless finger-pointing.
Team lacks skills and drive → they only work when constantly pushed.
Founders don’t know how to handle underperformers or build a self-motivated team.
Lack of System & SOPs
Too much manual, last-minute work → mistakes, delays, and wasted time.
No clear SOPs or simple dashboard to keep everyone on track.
Founders stuck firefighting daily instead of focusing on growth.
Poor Execution / Delegation
Team struggles to deliver when tasks are delegated → too much time wasted on low-value or ad-hoc work.
Complicated processes and slow follow-up on leads → lost opportunities.
No clear ownership → everyone is “busy”, but results don’t improve.
Over-Reliance on Referrals / Old Clients / Old Channels
Relying too much on word-of-mouth or existing customers, without enough new leads.
Tried new marketing, but not done well or not consistent.
Dangerous: if old ways stop working, sales will drop while competitors move ahead with newer methods.
"It's brilliant, everything that you're showing me, it's pretty much kind of the structure of all the business books that I've read...I applaud you on that..."
When We Look at All The Businesses We Helped, These are the Root Causes:
No clear direction → don’t know their numbers, positioning, or funnel.
No simple systems → everything is manual, no automation, no clear reporting.
Weak team structure → wrong hires, unclear roles, no proper SOPs, poor pay plans.
Ineffective conversion process → too many offers, scattered funnels, little focus on actual conversion.
Founders stuck in day-to-day fires → busy solving problems but blind to what’s really holding growth back.
How You Can Solve Them
Step 1: Clarity & Strategy
Get crystal-clear on your business model, positioning, audience, offer, monetization → know exactly what makes you stand out.
Finally understand your numbers (sales, marketing, bottlenecks, team performance) → no more guessing.
Focus only on 1–2 key revenue drivers → stop wasting energy on things that don’t move the needle.
Have a clear roadmap & growth targets so you know what to do next, and why.
Step 2: Streamline, Systemize & Convert
Turn your marketing and sales into a smooth, predictable engine — aligning your message, audience, funnels, and ads so they consistently bring in quality leads.
Increase conversions to 70-80% with tested scripts, follow-up systems, and automation → no more leads slipping away.
Save time & reduce chaos with automated CRM, WhatsApp, reminders, and reporting.
See everything at a glance with dashboards & SOPs → make decisions fast, backed by real data.
Step 3: Team Alignment & Performance
Hire and keep the right people with our AI-powered hiring & screening system, plus performance-based pay plans that motivate.
Put the right people in the right roles by setting clear job scopes, SOPs, and expectations — and matching talents with the right work personality (DISC), Subconscious Traits, and attitudes.
Build a self-driven team that owns results with performance-based pay plans — instead of waiting to be pushed.
Free up the founder time: no more firefighting → spend time on strategy, growth, and vision instead of micromanaging.
The Frameworks, Tools, and Systems Provided in this Scaling Program Have Helped Founders From 12+ Countries
Malaysia, United States, Singapore, Canada, UK, Hong Kong, Philippines, Australia, Vietnam, Thailand, Indonesia, India, and more.
What Our Clients Say
"You know we are so busy with our operation, sales, and staff... sometimes we overthink and overlook... What we appreciate is you tell us what we need to hear, not what we want to hear... and that give us a peace of mind."
"我还记得你那时候跟我说，先把钱搞出来先，我就很记住那句话，然后我跟着做...讲真的就是你 KC 一步一步把我带出来，才有今天的我..."
"Thank you so much for your coaching, my schedule is full after a short period of marketing. My monthly income is steadily at HKD$ 90,000 per month!"
"I was pregnant at that time, and dealing with 2 other children, I was already giving up, but you "scolded" me and gave me a wake-up call. I want to let you know, I'm now retiring my husband from his job to help me full-time!"
后来师傅 KC 就叫我搞 online 课程，没想到一搞，我到今天，已经近1,500+个学生了！然后到跟我是说是时候辞掉我的 full time老师工作...讲真的你就是我的贵人，没有你，哪有今天的我哦...“
"I outsourced my marketing to many agencies all the while. You told me to take the marketing back and take full control... and that‘s the period where my sales hit the peak of my business..."
"KC...I got my exact dream car I wanted, thank you for being part of my journey, i never forget my mentors!"
How it Started...
10 years working as a 9-5
I began my career as a management trainee in a factory in Bidor, Perak, working my way up step by step.
One of my earliest and most valuable lessons came when I was tasked with leading an ISO 9001 implementation project. That experience taught me how critical systems and structure are to the success of any business.
As an introvert, I initially avoided sales and marketing roles so I wouldn’t have to meet too many new people. But over time, I realized that if I wanted to build a successful business, I had to master marketing and sales.
So, I pushed myself out of my comfort zone — starting as a telemarketer, then moving into business development, eventually becoming Head of Sales & Marketing, where I even led a full sales team.
Finally, I decided to leave the corporate world and I took the leap and started my own coaching business.
Those years gave me invaluable lessons: how to work with great bosses and difficult ones, how to manage top performers and underperformers, and what qualities truly matter for both leaders and team members in building an effective team and a sustainable business.
Leaving a safe job to start from scratch
After 10 years in corporate, I finally made the leap to start my own business.
It wasn’t easy in the beginning, but over the next 9 years I managed to attract clients from 12 different countries.
I learned everything hands-on — from getting clients and building teams to fixing broken sales processes, setting up automation, and even developing apps.
Along the way, I faced plenty of failures, but each one became a stepping stone. Those lessons shaped the way I help businesses today: making them run smoother, convert better, and grow faster.
Turning struggling businesses around
As my own business grew, I naturally started helping friends and clients with theirs.
One wellness and supplement business scaled from RM20k/month to RM110k/month in just 4 months after we fixed their sales and marketing team and process.
Another 2 clients, one was on the brink of bankruptcy, one nearly close down his business, completely turned things around — and even went on to get nominated Top Outstanding Young Malaysian Award, and and won the SOBA award.
And I have been hundreds more transformations just like these.
These stories proved one thing to me: with the right systems, the right team setup, and the right guidance, businesses can unlock growth they never thought possible.
What We Do Today
We bring together everything we’ve learned — from 10 years in corporate, 9 years running my own business, working with clients across 12 countries, and insights from world-class mentors.
We work with founders to help them gain clarity, streamline their sales and marketing, build stronger teams, and scale their business with tested systems and coaching.
“We’re not a marketing agency or training company — we’re a growth partner.
We coach & equip founders with tested yet simple frameworks, systems, and tools — including SOPs, softwares, scripts, templates, automation, dashboards, and even our own AI-powered business apps — all designed to help them grow revenue with less stress.
Step by step, we coach and work with them to execute the right strategies, streamline sales and marketing to consistently attract clients...
And we implement the frameworks, systems and automation with them — to save time and reduce errors, and build high-performing teams that deliver results — so their business can scale."
Here's How We Work With Our Clients
The 3-step framework we use with founders to help them scale without stress.
Step 1: Clarity & Strategy
We start by getting you crystal clear on your business model, marketing message, monetization model, positioning, ideal audience, and offers.
Together, we’ll map out your numbers — from sales and marketing to bottlenecks and team performance — and identify the 1–2 key revenue drivers that truly move the needle.
The result: you’ll stop guessing, know exactly where growth comes from, and have a clear roadmap with specific targets, so you always know what to focus on next and why.
Step 2: Streamline, Systemize & Convert
Next, we turn your marketing and sales into a smooth, predictable engine — aligning your message, audience, funnels, and ads so you consistently attract quality leads.
We’ll guide you and your team with our tested sales process, scripts, and follow-up systems to increase conversions to a 60-80% closing rate, while automation takes care of the heavy lifting.
At the same time, we’ll set up, customize, and integrate everything for you — CRM, WhatsApp, reminders, reporting, and automations — cutting down what normally takes 30 days of trial and error into just 7 days.
With everything organized into dashboards and SOPs, you’ll have full visibility to make quick, confident, data-backed decisions.
The result: smoother systems, higher conversions (60-80%), and zero wasted opportunities.
Step 3: Team Alignment & Performance
Finally, we’ll help you hire and keep the right people using our AI-powered hiring and screening system, combined with performance-based pay plans that reward results.
We’ll set clear job roles, SOPs, and expectations, and match each position with the right talents, work personalities (DISC), subconscious traits, and attitudes — so every role is filled by someone built to thrive in it.
At the same time, we’ll coach you and your team to execute SOPs effectively, spot blind spots, and improve processes across lead generation, sales conversion, and fulfillment — so customers not only buy, but keep coming back.
The result is a self-driven team that takes ownership instead of waiting to be pushed — freeing you as the founder to focus on strategy, growth, and vision while your team confidently runs the day-to-day.
More of What Our Clients Say
"We started this new project 3 months ago, and I'm happy to let you know that we are now selling over 430+ frozen chickens every month...and the orders are increasing...now we want to target 800+ chickens per month"
"We've been running our business for 5 years without making a profit...and we managed to turn around our business, and we hit our new record sales, which is RM 1 Million sales in 4 months."
"We had 30 students in Canada since working with you, I've been trying so many methods from big names and it didn't work"
"I never really thought it could be that fast...I was skeptical but hopeful...but then after we started, we had so many signups in a short period, and I can't believe it!..."
Dr. Azizan introduced you to me...and after following your method, we now have 800+ attendees per seminar, and we hit a new record sales of RM250K / month
Tools, Systems & Support that We'll Integrate Into Your Business
Scaling isn’t just about strategies — it’s about having the right tools working together inside your business. Here’s what you’ll get as part of the program:
Customer Relationship Management (CRM) System – Track all your leads, clients, and sales pipeline in one place, so nothing slips through the cracks.
WhatsApp Automation – Automate follow-ups, reminders, and client communication to save hours weekly.
Productivity Automations (Google Sheets, WhatsApp, Email, Reminders & more) – Eliminate repetitive manual work so your business runs smoother without constant firefighting.
Personalized Sales & Follow-Up Scripts – Word-for-word tested scripts that close more deals without feeling “salesy.”
Tested Corporate & Marketing Website Templates – Launch professional websites, landing pages and funnels faster without expensive agencies or endless revisions.
Email Marketing System – Nurture leads, build trust, and convert prospects automatically while you focus on strategy.
High-Converting Ad Copy Templates – Stop guessing what to write — plug-and-play copy designed to attract quality leads.
Tested Funnel Templates – Capture, nurture, and convert prospects into paying clients consistently.
AI-Powered Content Waterfall System - Turn one piece of content into a steady stream of marketing assets across platforms, saving time while keeping your brand everywhere.
Tested Job Ads Templates – Post ads that attract qualified candidates instead of time-wasters.
AI-Powered Hiring & Screening System – Find, screen, and hire top talent with the right personality fit, so you stop wasting time on wrong hires.
Performance-Based Pay Plans – Motivate your team to deliver results with pay structures that reward performance, not just attendance.
Customized Business Intelligence Dashboards – See your numbers live and make smarter decisions faster.
1:1 Coaching, WhatsApp & Zoom Support with KC & Team – Hands-on guidance and direct support whenever you hit a roadblock.
Done-With-You Setup & Integration – We don’t just hand over tools; we install and integrate them into your business so you cut months of trial and error down to just 7 days.
Exclusive Own-Built AI-Powered Business Apps – AI Tools we’ve designed to help clients to reduce stress, save time, and give you more control over how your business runs.
Here's Who This is Suitable For
You’re the Founder or Primary Decision Maker – someone who drives the direction of the business.
Your business is already generating at least RM500K annually (RM40K+/month) – you’ve proven your model, now you’re ready to scale.
You’re fully committed to fast execution – no half-measures, you want results and you’re willing to act.
This is your core, full-time business – not a side project, but your main focus and livelihood.
Your business model is B2C-focused - sells directly to consumers.
You run a B2C service business — such as personal or lifestyle services, retail services, health & wellness, finance, coaching and training, education, or info-based businesses (courses, consulting, programs) — essentially any service that sells directly to consumers.
🚫 This is NOT suitable for:
You are in management but not the founder or primary decision maker (we only work with founders).
Your business is generating less than RM500K annually (below RM40K/month).
Your model is B2B-focused (we work with B2C service businesses only).
This is a side hustle, 2nd business, part-time gig, or something you’re still experimenting with.
You’re looking for quick hacks instead of building real systems.
You’re not ready to invest time, effort, and resources into scaling seriously.
Here's What You'll Experience After Implementing the Frameworks
More consistent clients and predictable sales coming in every month (no more rollercoaster income).
A business that runs more smoothly with less chaos and confusion.
Systems and automations that save you hours of time and cut down on mistakes.
A team that actually takes ownership and delivers results without you having to push them daily.
Clear visibility of your numbers so you always know what’s working and what’s not.
Higher profits because you’re focusing on the right strategies that move the needle, increasing productivity and reducing costs.
Freedom from firefighting so you can finally focus on growth, strategy, and vision.
More of What Our Clients Say
"I was a bit lost about my next step, and KC helped draw the plan on the paper for me....and I get so much clarity during this lunch session!"
"What I like about KC is that he is very focus, he tells me what to do and i just follow, my income grew to RM500k over the last 12 months and I'm planning to buy a SemiD in Ipoh..."
“我同我嘅舊拍檔 Split 咗，決定自己一個搞。但我知道要搵客需要新方法，所以決定跟住你嘅方法去做。過咗一年，我而家香港有兩間中心，計劃今年再開多一間...”
"I think focus is one thing that KC has helped me with. You helped me reframe my mindset and change my business model to focus on building group classes. When I put my focus there, I had so many international students...to now about 350 students..."
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"$150,000 in Commissions in 60 days"
In 2 months, I’ve achieved $150,000 in commissions from property thanks to Gabriel’s team. If anyone is considering Gabriel, he’s the real deal. I have already achieved results and I believe you will have the same.
Darren Ng
Property Educator & Consultant,
Founder of Fast Track Property
"$150,000 in Commissions in 60 days"
In 2 months, I’ve achieved $150,000 in commissions from property thanks to Gabriel’s team. If anyone is considering Gabriel, he’s the real deal. I have already achieved results and I believe you will have the same.
Darren Ng
Property Educator & Consultant,
Founder of Fast Track Property
”$2M to $7M in just 1 year“
Gabriel has helped us grow our education business from $2M to $7M in just 1 year!
Benjamin Tan
7 Figure Amazon FBA Seller & Educator
”$2M to $7M in just 1 year“
Gabriel has helped us grow our education business from $2M to $7M in just 1 year!
Benjamin Tan
7 Figure Amazon FBA Seller & Educator
”Our funnels are now doing 7 figures"
We received our 2CC award… Our funnels are now doing 7 figures + returns thanks to Gabriel & team.
Justin Ho
Trading Coach
”Our funnels are now doing 7 figures"
We received our 2CC award… Our funnels are now doing 7 figures + returns thanks to Gabriel & team.
Justin Ho
Trading Coach
”$1 million in sales in less than 12 months“
We achieved the 2CC award (USD$1 million dollars in sales) in less than 12 months… Thanks to Ascend, without their introduction, we wouldn’t achieve this result.
KS Tan
Real Estate Strategist
”$1 million in sales in less than 12 months“
We achieved the 2CC award (USD$1 million dollars in sales) in less than 12 months… Thanks to Ascend, without their introduction, we wouldn’t achieve this result.
KS Tan
Real Estate Strategist
”1000 LIVE Attendees"
I want to thank Gabriel for his amazing work! Because of his work, we are on track to having 1000 LIVE attendees for our program.
Germaine Chow
Leading Property Investing Trainer in Singapore
”1000 LIVE Attendees"
I want to thank Gabriel for his amazing work! Because of his work, we are on track to having 1000 LIVE attendees for our program.
Germaine Chow
Leading Property Investing Trainer in Singapore
”$0 to $1,000,000 in under 90 days“
I have met countless marketers over my 14 years of entrepreneurship and I have to say Gabriel is one of the BEST marketers I've met. Since working with him, he has scaled our new program from $0 to $1mm within 3 months.
Steve Tan
9 Figure Ecommerce Entrepreneur
”$0 to $1,000,000 in under 90 days“
I have met countless marketers over my 14 years of entrepreneurship and I have to say Gabriel is one of the BEST marketers I've met. Since working with him, he has scaled our new program from $0 to $1mm within 3 months.
Steve Tan
9 Figure Ecommerce Entrepreneur
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